Important Advice

COLD, FLU or CORONAVIRUS. If you have any symptoms associated with the common cold, influenza or Covid, you must postpone your appointment until you are completely better. Clients attending the studio with any cold or flu like symptoms will be politely refused service until they are fully recovered. 

FEELING UNWELL for any undiagnosed reason? Please postpone your appointment until you are feeling better.

COMPLEX MEDICAL HISTORY? If you are currently under medical supervision or have any ongoing investigations into health matters, permissions may need to be sought from your primary health consultant. Please advise me at the time of booking.

PUNCTUALITY & LATENESS. Arriving 3 or 4 minutes early can often be helpful in getting your appointment started on schedule. The foyer at the studio is not a waiting room however & early arrivals may be asked to wait outside if i am still attending to a previous client. Allowances cannot be made for late arrivals, please arrive at your specified time.

PERSONAL HYGENEClients should attend their appointment in a clean & presentable enough state for their chosen therapy. 

FOOTWEAR. Outdoor footwear is not permitted in the massage room itself. All outdoor footwear must be removed in the foyer. Socks may still be worn should you so wish.

ALCOHOL & DRUGS. Clients should refrain from using alcohol or recreational drugs immediately prior to their visit. Prescription medicines should be taken normally as per your prescription. HRT & nicotine patches may still be worn.

DO NOT MISS YOUR APPOINTMENT. All missed appointments will be charged for at their full rate. Payment must be made before another appointment may be secured.

DRINKING WATER. There is a plentiful supply of drinking water which clients can directly access in the massage room. 

BITS’N’BOBS. Tissues, hairbands, or anything else you might need or have forgotten to bring, just ask, i probably have it.

WEAR YOUR SCRUFFS. Clients should preferably wear warm, loose, comfortable clothing. Remember, oil on clothing can be a pest to remove! Please dont wear this season's Gucci or SuperDry …. just to be careful.

JEWELLERY. Clients are asked to wear as little jewellery as possible for their massage as it may hinder the perfect flow of the massage strokes. Please be aware that natural pearls should never be worn both during or immediately following a massage. Contact with oil can cause irreversible staining to natural pearl.

CANCELLATIONS & AMMENDMENTS. Please ensure changes & cancellations are notified to me by close of business at 5pm, the day prior to your appointment. Charges may be incurred for late cancellations.

ITS ALL ABOUT YOU! The studio is designed be a perfect oasis of warmth, tranquility & calm. You’ll find everything you need for a perfect visit right here. However, should you have any specific requirements, for example, you might prefer a colder room & no strong smells. No problem at all, just advise me well in advance.